Sapphire Flower Ring 14k White gold Review

Gave ring to daughter for 13th birthday.A Sapphire fell out within two hours of wearing the ring.Called that afternoon 9/17 and was told to ship item priorty mail, insured(shipped 9/18) and a new ring would be mailed immediately upon receipt. Three phone calls later, I have received nothing but a run-around. Today, 10/10 told they never received my package, disputed that based on prior phone calls and insured confirmation, and then finally told that the package has been misplaced and they would have to reprocess a new order. Demanded a full refund and got an arguement.Szul is suppose to send an email confirmation confirming cancellation.I'll hold my breath and going to dispute the charges with my credit card company.

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Product Description:
6 Round Sapphires create a spectacular flower design with an accent diamond set in its center.The ring is crafted in smooth white gold and measures approximately 8x8mm at the head and approximately 2mm in band width.

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